We take the protection of your personal data seriously. This privacy policy informs you about how we process your data on our platform for patient information and appointment organization, what rights you have, and how you can contact us with questions.
The controller for the processing of your personal data on this platform is the operator, reachable at the address Gabriel-Wurm-Weg 52, by telephone at 0699 5269390, or by email at info@sydneyhipandknee.com. For questions regarding data protection, please contact us using these details.
We collect data that you provide to us via forms for appointment booking or contact: your name, email address, telephone number, and the content of your message. We also collect technical data such as IP address, browser type, and operating system to ensure the security and functionality of the website. This data is used only for the respective inquiry and to improve our service.
Your data is used exclusively for processing your inquiries, appointment organization, and providing patient information. We do not use it for automated decision-making or profiling. Data is only shared with third parties if required by law or if you have given your explicit consent.
Our website uses technically necessary cookies to enable basic functions such as navigation and appointment booking. Additionally, we use analytics cookies to understand and improve the use of the site. You can disable the use of cookies at any time in your browser settings. We obtain prior consent for non-essential cookies.
You have the right to obtain information about the data we have stored, to request its correction or deletion, and to request restriction of processing. You can also object to data processing and revoke your consent at any time with effect for the future. To do so, simply contact us using the contact details above. We will respond to your request within the statutory period.
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption techniques, regular security checks, and training our employees in handling personal data. The transmission of sensitive information occurs exclusively over secure connections.
This privacy policy was last updated on October 15, 2024. We reserve the right to adapt it in the event of changes in the legal situation or our offerings. For questions, suggestions, or complaints regarding data protection, you can reach us at any time at the address Gabriel-Wurm-Weg 52, by telephone at 0699 5269390, or by email at info@sydneyhipandknee.com.